Privacy

WELCOME! Your privacy is important to us, so we have tried to make this Policy both informative and easy to understand. If you have any further questions, please do not hesitate to get in touch via info@tucansell.com

WHO WE ARE

TUCANSELL is a trading name of Intasun Homes, S.L. We are registered in Spain with the CIF/VAT number B54949557. 

IF YOU HAVE ANY QUESTIONS ABOUT YOUR PRIVACY

You can contact us at info@tucansell.com for anything arising from this Policy. Also, this site is controlled, operated, and administered from within Spain.

WHICH INFORMATION WE COLLECT, HOW WE USE IT AND HOW LONG WE KEEP IT

If you wish to use our services, you will be asked for personal information such as your name, surname, contact details (phone and email). If you sign up for our newsletter you will be asked for your email address. Also, please be aware we will also collect any information that you, voluntarily, send to us to our email or any information that you voluntarily and publicly share on the TUCANSELL website and social media networks.

TUCANSELL may send newsletters and promotional information to those users who have previously given their consent. The user can always request to unsubscribe from receiving such promotional information by sending an email to info@tucansell.com or directly unsubscribe at the bottom of the received newsletter. We collect personal information about you so that we can perform our business activities and functions in order to provide the best possible quality of customer service. We will use your personal information to contact you about your inquiry and subsequent interest in any products/services. 

We will only store your personal information for as long as necessary in regard to the purpose for which it was collected or a related or ancillary purpose. We may therefore delete your personal information after a reasonable period of time if you have chosen to unsubscribe from our newsletter or not used our services for a long period of time. You may have to re-enter or re-supply your information to us.
TUCANSELL applies security measures to guarantee the confidentiality, availability, and resilience of the personal data processing systems.

Some information, such as certain financial information, needs to be kept for a period required by law. When we hold data as a consequence of providing a customer with products, the retention will be based on limiting its treatment to the defense of claims.

For any other information or if you wish to have your personal information removed from our system, please get in touch.

I. Intellectual and Industrial Property

The contents of this web page may not be reproduced, distributed, transformed, made available to the public, or communicated to the public, by any means or procedure, without prior written authorization from the owner, Intasun Homes, S.L., registered in the Commercial Registry of Alicante, Volume 3965, Page 89, Section 8, Sheet A-151322 and B-54949557. (Intasun Homes, S.L.)

All content and names, logos, brands and databases accessible on the website page are subject to industrial and intellectual property rights of Intasun Homes or third parties, holders thereof. In no case does access to the pages of the website imply any kind of waiver, transfer or total or partial transfer of the aforementioned rights, nor does it confer any right of use, alteration, exploitation, reproduction, distribution or public communication on the contents or goods industrial property without the prior and express authorization specifically granted for this purpose by Intasun Homes or the third party holder of the rights, except the rights to view and make copies for personal and exclusive use of the user, which must always be exercised according to the principles of good faith and applicable legislation.

II. Data Protection

In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data ("LOPD") and based on the European Regulation (EU) 2016/679 of April 27, 2016, of Data Protection ("RGPD"), we inform you that the personal data and information that the user provides when filling in any electronic form available on the website, will be incorporated into the files owned by Intasun Homes, with address at Avenida Justo Quesada, 33, Rojales, Alicante. The purpose of the data processing is the management of the users of the website www.intasunhomes.com, as well as the management of the services offered through said site. Intasun Homes reserves the right not to process incomplete applications.

Likewise, Intasun Homes will process the data to manage the queries it receives through the website from its users (in a non-exhaustive way, customers, potential clients and, in general terms, any person who uses the web channel to request information of any kind to Intasun Homes).

The data will be kept by Intasun Homes while the deletion is not requested by the interested party and, at most, for a period until the end of the contractual relationship where appropriate and, subsequently, during the legally required deadlines, or vice versa up to 10 years from the last confirmation of interest.

The user may, at any time, withdraw the consent and exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data as well as the consent given for the treatment of same by request addressed to the address info@intasunhomes.com or by postal mail to the address indicated at the beginning of this document. The request must indicate the name and surname of the user, address for the purposes of notifications, photocopy of the Identity Document or passport and indication of the right exercised.

The user is informed that they will be able to present a claim to the competent Data Protection Control Authority.